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- April 5, 2006
I.M. Generation Is Changing the Way Business Talks
Instant messaging has come of age. No longer the province of chatty teenagers, it is now part and parcel of advanced communications networks at many corporations. And as instant messaging takes hold, companies are benefiting from new productivity gains and improvements in customer response time.
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- April 5, 2006
It's Not Just for Chatting Anymore
Instant messaging is no longer limited to one-to-one chats between cubicles. The fact that chat programs show who is online at any moment has given rise to new and sophisticated applications. In some cases, the "chats" link computers without any human involvement.
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